A legal disclaimer

Privacy Policy

Effective Date: September 4, 2026

Golden Coast Auto Group LLC, operating Golden Coast Mobile Service (“Golden Coast,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, book a service, submit an inquiry, communicate with us, or otherwise interact with Golden Coast Mobile Service.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Service address or location
Vehicle information, including year, make, model, mileage, and service needs
Appointment and booking information
Information submitted through inquiry or contact forms
Photos or information you provide relating to your vehicle
Payment and transaction information
Communications between you and Golden Coast

Payment information may be processed by third-party payment processors. Golden Coast may not directly receive or store your complete payment card information.

We may also automatically collect certain technical information when you use our website, including:

IP address
Browser and device information
Pages visited
Referral source
Approximate location information
Website interactions
Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

Schedule and provide automotive services
Respond to questions and repair inquiries
Prepare service recommendations or estimates
Contact you regarding appointments
Follow up after completed services
Help you plan future vehicle maintenance
Process payments
Maintain business and service records
Improve our website, services, and customer experience
Measure website and advertising performance
Prevent fraud or misuse of our website
Comply with legal or regulatory requirements

We may also use your contact information to communicate with you about Golden Coast services when permitted by law.

3. Text Messages, Calls, and Email

If you provide your phone number or email address, we may use it to respond to your inquiry, provide appointment information, communicate about your vehicle, or follow up regarding services.

If you communicate with us through text message, normal message and data rates from your mobile carrier may apply.

We do not sell customer phone numbers or email addresses for monetary consideration.

4. Cookies and Website Technology

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, and measure advertising performance.

Because our website is hosted through third-party website technology, including Wix, those providers may also use cookies or collect technical information according to their own privacy practices.

We may also use services such as Google Analytics, Google Ads, Meta/Facebook advertising tools, or similar services in the future to understand how visitors find and interact with Golden Coast.

You may be able to control certain cookies through your browser settings or through privacy controls presented on our website.

5. Advertising and Analytics

Golden Coast may use advertising platforms to promote our services to customers in our service areas.

These providers may collect information about website visits and interactions to measure advertising effectiveness or provide relevant advertising.

We do not sell personal information for monetary consideration.

Depending on the advertising technologies used, certain disclosures of information may be considered “sharing” for targeted or cross-context behavioral advertising under some privacy laws. Where required by applicable law, we will provide users with appropriate choices regarding these activities.

6. When We May Share Information

We may share information with trusted third parties when reasonably necessary to operate our business, including:

Website hosting providers
Booking and scheduling providers
Payment processors
Email or communication providers
Analytics providers
Advertising platforms
Professional advisers
Government or law-enforcement authorities when legally required

These third parties may process information according to their own privacy policies and contractual obligations.

We may also disclose information when reasonably necessary to protect Golden Coast, our customers, our property, or the safety and legal rights of others.

7. Third-Party Websites

Our website may contain links to third-party websites or services.

Golden Coast is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, meeting legal obligations, and protecting our business.

Retention periods may vary depending on the type of information involved.

9. Protecting Your Information

We take reasonable administrative, technical, and organizational measures to protect customer information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should avoid sending highly sensitive information through ordinary email, text messages, or website inquiry forms unless necessary.

10. Accessing or Correcting Your Information

If you would like to review, update, or correct personal information you have provided to Golden Coast, contact us at:

goldencoastautogroup@gmail.com

You may also contact us by phone at:

540-760-0972

We may need to verify your identity before making certain changes or providing information.

11. California Privacy Rights

California residents may have certain rights regarding their personal information depending on the laws applicable to Golden Coast.

If Golden Coast becomes subject to the California Consumer Privacy Act and California Privacy Rights Act, eligible California consumers may have rights including the right to:

Know what personal information is collected
Request access to certain personal information
Request deletion of certain personal information
Request correction of inaccurate information
Opt out of certain sales or sharing of personal information
Limit certain uses of sensitive personal information where applicable
Exercise privacy rights without unlawful discrimination

Requests may be submitted to:

goldencoastautogroup@gmail.com

540-760-0972

We may request information reasonably necessary to verify your identity before completing certain requests.

12. Do Not Track and Privacy Signals

Some browsers provide “Do Not Track” signals or other privacy preference technologies.

Because there is not one universally accepted standard for responding to traditional Do Not Track signals, our website may not respond to all such signals.

To the extent required by applicable privacy law, Golden Coast will recognize legally required privacy preference mechanisms and provide applicable opt-out options.

13. Children's Privacy

Golden Coast's website and automotive services are intended for a general adult audience and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, or legal requirements.

When material changes are made, we will post the updated Privacy Policy on our website and revise the effective date shown above.

We encourage visitors to review this page periodically.

15. Contact Golden Coast

Questions or concerns regarding this Privacy Policy or the way Golden Coast handles personal information may be directed to:

Golden Coast Auto Group LLC
Golden Coast Mobile Service

Email: goldencoastautogroup@gmail.com

Phone: 540-760-0972

Your time matters. So does the work.